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How does it work?

Tollcard purchased from the website

Tollcards purchased directly from the website are already active. No further operation is required. After buying the customer can immediately start to use it.

Tollcard purchased in post office

To activate the balance of the tollcard, the customer must send a text message (1) to the number +351 922 29 89 89 with the details of the license plate and the card CODE hidden under the grey area of the card (e.g.: CTTCD *1111AA* A0OA0AAO0). To see the card CODE, the customer must scratch the hidden area of the card. The customer will receive a confirmation text message with the balance associated to the given vehicle license plate number.

The customer will receive, at no extra cost, a text message alert when the balance of the card is insufficient for toll payment.

One can also access www.tollcard.pt to get the balance.

For activating multiple cards for one license plate you can include up to 4 CODEs in the same text message (i.e: CTTCD *1111AA* CODE_card1 CODE_card2 CODE_card3 CODE_card4).

(1) Cost of a text message sent to Portugal


apoio_cliente_home_contactos


apoio_cliente_home  Email

portagens@ctt.pt

apoio_cliente_home  Helpline

+351 707 26 26 26

For international calls
+351 211 94 91 82

Cost of an international call to Portugal (consult the operator)

Weekdays and Saturdays from 8h00 to 22h00

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